Terms of Service

Last Updated: July 20, 2026

Please read these Terms of Service (“Terms”) carefully before using grandrapidssewerlinerepair.com (the “Website”). By accessing or using the Website, you agree to be bound by these Terms.

1. Platform Role & Publisher Identity

GrandRapidsSewerLineRepair.com is an independent sewer service-request website and publisher for the Grand Rapids, Michigan area. It is not a plumbing or sewer contractor, does not perform sewer work, and does not employ crews, technicians, or dispatchers. When a request is submitted, it may be shared with a third-party service provider when a provider is available and the request fits that provider's territory, capability, and schedule. The identified provider — not this website — confirms fit, availability, identity, applicable credential and insurance documentation, pricing, and terms directly with the property owner before any dispatch or work. This website may receive compensation from the provider that receives shared requests.

We are an independent publisher and service-request platform. We do not perform repairs, we do not employ plumbing technicians, and we do not act as a general contractor or prime contractor for any sewer work.

2. Third-Party Service Providers

When you submit a request via phone or form, we may share your information with an independent third-party service provider. Any contract for service, inspection, repair, or replacement is formed strictly between you and the third-party provider — not this website.

You acknowledge and agree that:

• We do not guarantee that a provider will be available for your specific request or location.
• We do not guarantee the pricing, response time, or quality of work performed by the provider.
• You are solely responsible for verifying the provider's identity, applicable licenses, plumbing contractor registration, and insurance limits before authorizing any dispatch or signing any service agreement.
• We are not a party to any dispute, disagreement, or liability arising between you and the service provider.

3. Content & Informational Purpose Only

The content on this Website — including diagrams, repair descriptions, permit requirements, and materials information — is provided for general informational purposes only. It is not engineering, legal, or professional plumbing advice.

Underground infrastructure varies significantly. You must not rely solely on general website content to diagnose a sewer issue or determine a repair method. Actual pipe material, depth, ownership boundaries, and repair viability can only be determined by a qualified professional performing a physical, on-site inspection and referencing local utility records.

4. Consent to Contact

By submitting your phone number or email address via the request form or by calling the request line, you explicitly consent to be contacted by us and/or a single identified partner service provider regarding your request. This contact may occur via phone call, text message (SMS), or email. Consent is not required to use this site or receive services.

5. Disclaimer of Warranties

THE WEBSITE AND ALL CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

6. Limitation of Liability

IN NO EVENT SHALL GRAND RAPIDS SEWER LINE REPAIR, ITS OWNERS, DIRECTORS, OR AFFILIATES BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF THIS WEBSITE, THE CONTENT, OR ANY SERVICES PROVIDED BY THIRD-PARTY CONTRACTORS OBTAINED THROUGH THIS WEBSITE.

7. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Michigan, without regard to its conflict of law provisions.

8. Changes to Terms

We reserve the right to modify these Terms at any time. Changes become effective immediately upon posting to the Website. Your continued use of the Website following any changes constitutes your acceptance of the revised Terms.

9. Contact Information

If you have any questions about these Terms, please contact us at: privacy@grandrapidssewerlinerepair.com